Privacy Policy

Doberman Global Claims (“Doberman”, “we”, “us”) is a multi-line third-party claims administrator. This policy explains how we handle personal information collected through this website and through our claims and partner services.

• Details you submit through our demo request and contact forms — name, work email, organisation, phone number, services of interest and any message you provide.
• Claim and partner data provided to us by carriers, MGAs, programme managers and insureds in the course of delivering claims services.
• Technical and usage data collected automatically, including IP address, device and browser information, pages viewed and referring source.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

You also have the option to opt out of the collection of your personal data in compliance with GDPR by visiting https://www.rb2b.com/rb2b-gdpr-opt-out.

Most browsers also let you refuse or delete cookies through their settings. Blocking cookies may affect how parts of this site function.

• To respond to demo requests, enquiries and partner onboarding.
• To deliver, administer and improve our claims handling and portal services.
• To send relevant business communications and marketing, subject to your rights.
• To maintain security, prevent fraud and meet legal and regulatory obligations.

We share personal information with service providers who support our website, email, analytics, identification and claims operations, with our clients and their appointed representatives where relevant to a claim, and with regulators or authorities where required by law. We do not sell personal information for money.

We keep personal information only as long as needed for the purposes described here or as required by law, insurance and regulatory record-keeping obligations. We apply access controls, encryption in transit and role-based permissions across our systems.

Depending on where you live, you may have the right to access, correct, delete or restrict use of your personal information, to object to processing, to data portability and to withdraw consent. To exercise any of these rights, or to be removed from our marketing lists, contact us using the details below. You can also use the opt-out links in the cookies section above.

Our services are operated from the United States. If you access this site from outside the US, your information may be transferred to and processed in the US under appropriate safeguards.

We may update this policy from time to time; the date above reflects the latest revision. Questions or requests can be sent to dzhao@dobermannglobal.com.